PrivacyPolicy

2.1Scope

This policy applies to personal data collected through the ODD website, email communications, telephone calls, business enquiries, quotation requests, document requests, event interactions and other dealings with customers, prospective customers, suppliers, service providers, applicants and business contacts.

2.2Personal Data We May Collect

• Identity and contact information, such as name, company, job title, business address, email address and telephone number.
• Enquiry and transaction information, including products, grades, quantities, applications, destinations, quotations, orders, payment arrangements and delivery requirements.
• Technical and regulatory information supplied in connection with a product request, formulation, application or compliance question.
• Communication records, including emails, forms, meeting notes, telephone enquiries and customer-service correspondence.
• Website and device information, such as IP address, browser type, device type, referring page, visited pages, approximate location, date, time and cookie identifiers.
• Recruitment information where a person applies for employment, including qualifications, experience, employment history and information contained in a CV.
• Any other information voluntarily provided or reasonably required for a stated business purpose.

Please avoid submitting sensitive personal data unless it is genuinely required and you have been asked to provide it through an appropriate channel.

2.3Sources Of Personal Data

We may receive personal data directly from you, from your employer or representative, from business partners, manufacturers, suppliers, logistics providers, public business directories, professional platforms, events, referrals, website analytics tools and other lawful sources.

2.4Purposes Of Processing

• Responding to enquiries and identifying suitable products, suppliers or solutions.
• Preparing quotations, samples, specifications and commercial proposals.
• Managing orders, contracts, credit, invoicing, payments, shipping, customs and delivery.
• Providing Technical Data Sheets, Safety Data Sheets, Certificates of Analysis and other requested documents.
• Communicating about products, availability, market developments and services that may be relevant to a business contact.
• Maintaining supplier, customer and business relationship records.
• Improving website performance, user experience, security and internal operations.
• Preventing fraud, misuse, cyber incidents and unauthorised activity.
• Recruiting personnel and evaluating applications.
• Meeting legal, regulatory, tax, accounting, insurance, audit and record-keeping requirements.
• Establishing, exercising or defending legal claims.

2.5Basis For Use

Depending on the circumstances and applicable law, we may use personal data with consent, to take steps requested before entering a contract, to perform a contract, to comply with legal obligations, or for legitimate business purposes such as responding to enquiries, protecting our systems and managing commercial relationships. Where consent is relied upon, it may be withdrawn subject to legal and contractual restrictions.

2.6Marketing Communications

We may send relevant business communications to existing customers, prospective customers and professional contacts where permitted. You may ask us to stop sending marketing communications by using an unsubscribe method provided in the message or contacting us. We may still send non-promotional communications necessary for an enquiry, order, contract, safety notice or legal obligation.

2.7Cookies And Similar Technology

The website may use essential cookies for basic operation and optional cookies for analytics, preferences, embedded content or marketing. Cookies may collect technical information about a visit. Where required, optional cookies are activated only after the visitor provides consent through the website's cookie controls.

You can restrict or delete cookies through your browser. Some website features may not function correctly if essential cookies are blocked.

2.8Disclosure To Other Parties

We may disclose relevant information to employees, related companies, professional advisers, auditors, insurers, banks, manufacturers, suppliers, laboratories, certification bodies, logistics companies, customs agents, website hosts, software providers, communications providers and other contractors that support our operations. Information may also be disclosed where required by law, a regulator, court order or lawful authority.

We do not sell or rent personal data as a standalone commercial product.

2.9International Transfers

Our chemical supply activities may involve manufacturers, customers and service providers in different countries. Personal data may therefore be processed outside Malaysia when necessary for an enquiry, quotation, order, shipment or support request. We will take reasonable steps to ensure that recipients handle the information appropriately and consistently with applicable requirements.

2.10Security

We use reasonable organisational and technical safeguards designed to protect personal data from accidental loss, unauthorised access, alteration, disclosure or misuse. Measures may include access controls, secure hosting, system maintenance, staff awareness, backups and appropriate contractual requirements for service providers. No internet transmission or storage system can be guaranteed to be completely secure.

2.11Retention

We retain personal data only for as long as reasonably required for the purpose collected and for legitimate legal, contractual, tax, accounting, safety, regulatory, dispute-resolution and record-keeping needs. Retention periods may differ depending on the type of record and relationship. Data that is no longer required will be securely deleted, anonymised or otherwise handled in accordance with applicable procedures.

2.12Your Choices And Rights

Subject to applicable law and verification of identity, you may request access to or correction of your personal data, withdraw consent where processing depends on consent, object to direct marketing, or raise a concern about how your information is handled. Some requests may be limited where retention or use is required by law, contract, safety obligations or legitimate legal claims.

2.13Information Concerning Other People

If you provide another person's information, you confirm that you are authorised to do so and that the person has been informed of the relevant purpose and this Privacy Policy where required.

2.14Children's Data

The website is intended primarily for business users and is not directed at children. We do not knowingly seek personal data from children through the website. If such data is submitted unintentionally, please contact us so that appropriate action can be taken.

2.15External Websites

Links to third-party websites are provided for convenience. Their operators control their own privacy and security practices. We encourage users to read the privacy policies of external websites before providing personal information.

2.16Changes To This Policy

We may update this Privacy Policy to reflect operational, legal or technical changes. The updated version will be published on the website with a revised last-updated date. Material changes may also be communicated through another appropriate channel.

2.17Privacy Contact

For privacy questions, access or correction requests, or marketing preferences, contact:

Company

Oleokimia Niaga Sdn Bhd

Email

hello@oddonpurpose.com

Tel

03-7890 4394

Fax

03-2181 6027